Question 1

What's the best way to reach Schmidt's Party & Bounce?

Accepted Answer

The fastest way is to call or text us at 502-408-6502—we typically respond within minutes during business hours! You can also email us or submit a reservation request through our website.

Question 2

What information do I need to book a bounce house?

Accepted Answer

To book, we'll need your event date, location (city and whether it's grass, concrete, or indoor), approximate number of guests, and which rental you're interested in. We'll handle the rest!

Question 3

Do you require a deposit to reserve a bounce house?

Accepted Answer

Yes, a small deposit secures your date and rental. The remaining balance is due on the day of your event. We accept all major credit cards, cash, and digital payments for your convenience.

Question 4

What's your cancellation policy?

Accepted Answer

We understand plans change! Cancellations made 48+ hours before your event receive a full refund or credit toward a future rental. Weather-related cancellations are always fully refunded or rescheduled at no charge.

Question 5

Can I change my rental or event date after booking?

Accepted Answer

Of course! Just contact us as soon as possible. We'll do our best to accommodate date changes and rental swaps based on availability. Our goal is to make your experience stress-free!

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